Rapunzel arrives and Wilhelm recognizes her as his daughter. At the ball, Stefan is attacked by a disguised Gothel wearing Rapunzel's hair King Wilhelm also infiltrates the castle and accuses Frederick of kidnapping his daughter many years ago-the source of the feud Gothel reveals that she was the one who took Wilhelm's daughter, Rapunzel, due to her unrequited love for him, wanting the kingdoms to destroy each other. With the help of her friends, Rapunzel escapes the tower, as she never lied about not knowing Stefan's name. When Rapunzel once again cannot give Stefan's name, Gothel puts a spell on the tower to never release its lying prisoner. Gothel cuts off Rapunzel's hair, shatters the paintbrush, and destroys the portal to the kingdom.

Unfortunately, Otto swipes Rapunzel's invitation and takes it to his mistress. Back at the tower, Rapunzel paints herself a beautiful costume. Stefan gives her an invitation to the masquerade ball that night. Rapunzel uses it to meet Stefan again, though she insists he never tell her his name for fear of Gothel. When Rapunzel attempts to use the brush, a mural of the kingdom magically appears on her wall, which acts as a portal. As Rapunzel sleeps, the hairbrush magically transforms into a paintbrush. When Rapunzel insists she doesn't know who he is, her paintings are destroyed and her room transformed into a high tower, with Penelope's father Hugo tasked with ensuring she doesn't leave. However, Gothel's pet ferret Otto, who had followed her, informs his mistress of Rapunzel meeting a man. Rapunzel leaves in a rush without learning Stefan's name to avoid Gothel discovering her disappearance. He tells her the trap was set by King Wilhelm, the ruler of an opposing kingdom who has an ongoing feud with Stefan's father, King Frederick. Through a tunnel, Rapunzel is led to the kingdom outside, where she saves Princess Katrina from a pit trap with the help of her older brother, Prince Stefan. One day, Rapunzel and her friends inadvertently open a secret passage to the basement, where Rapunzel finds a gift from her birth-parents: a silver hairbrush engraved with a message affirming their love for Rapunzel this leads Rapunzel to question Gothel's story.

She spends her time painting pictures of places she dreams of going when she is free one day Gothel disapproves of this, accusing Rapunzel of being ungrateful to the witch for supposedly saving her from abandonment as a baby. She finds companionship in Penelope, a young dragon and Hobie, an anxious rabbit. Rapunzel is a young woman with long, floor-length hair who lives as a servant to the wicked witch Gothel, residing in a magically secluded manor in the woods. The story is told by Barbie to her younger sister, Kelly, who is insecure in her painting abilities.

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